How to troubleshoot the docking station connections.

The Docking Station lets you plug in all your devices—like monitors, keyboard, mouse, internet cable, and USB accessories—directly into the dock. Then, with just one USB-C cable, everything connects to your laptop at once. It also charges your laptop, helping keep your desk tidy and your setup simple.

If you are experiencing issues with your docking station, please follow these steps:

1. Make sure your docking station is properly connected to a working power outlet.
   
   
   
   
2. Trace the power cord to the power brick and ensure the connection is secure.
   
   
   
   
3. Confirm that the blue-tipped power connector is firmly plugged into the dock. You should see a small white indicator light if it’s connected properly.
   
   
   
   
4. Connect the USB-C cable from the dock to your laptop. If it’s working, a white indicator light will appear on the top of the docking station.

Note: Some older laptops may not support this type of USB-C connection. Check your device’s compatibility if the dock does not function as expected.

5. Check the back of the docking station to verify all cables (e.g., monitor, Ethernet, USB) are securely connected. Trace each cable to its endpoint to ensure those connections are also secure.

If all physical connections look good, we can assume the dock is functioning properly and should begin checking software or driver-related issues.